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Our Services

Setup & Technical Support

We set up your electronics on site, move your data and show your team how to use them.

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Buying a new computer or smart home device is only half the job; what matters is setting it up correctly from day one. Our technical team comes to your home or office in Istanbul, Ankara and Izmir to do the setup.

What's included

  • First setup, updates and licensed software installation on laptops and desktops
  • Moving files, email and contacts from your old device to the new one
  • Connecting printers, routers, smart TVs and wireless speakers to your network
  • Bulk device preparation and a short training session for office teams of 5–50 people

Appointments and fees

Book your appointment with customer service after your order; the team will be at your address within 3 business days. Setup of one device is free with computer purchases of ₺10,000 or more; otherwise the fee depends on the number of devices and is shared before the visit.

We back up your data during setup and hand the backup over when we finish; your personal data is not kept anywhere other than your device.

Frequently Asked Questions

Our own team covers Istanbul, Ankara and Izmir. In other cities we offer setup support by remote connection.

Your data is moved only between your own devices and the backup is handed to you at the end. Our team does not keep copies of your personal data.
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